Welcome to Croud 3

• Introduction to Croud
• Introduction to the Croudie Network
• Becoming a Croudie

Getting started 7

• Logging in to Croud Control for the first time
• Next steps after the first login
• Going live on the Croudie Network
• Updating your Croudie profile
• The importance of keeping your details up to date

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The Croud Academy 7

• Welcome to Croud Academy
• Navigating around the Croud Academy
• Croud Academy Assessments
• Croud Academy Qualifications
• Course prioritisation

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The workflow 7

• Accepting a task in Croud Control
• Declining a task on Croud Control
• Relinquishing a single task in Croud Control
• Submitting a task in Croud Control
• Job timeline view

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Croud News 3

• Croudie Cast Webinar Q1 2020
• Croudie Cast Webinar Q2 2020
• Croudie Cast Webinar Q3 2020

Invoicing & Payments 6

• Bank details required for invoicing in Croud Control
• Invoicing window within Croud Control
• Generating an invoice in Croud Control
• Missed invoicing window
• Payment currencies

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VAT & Tax 2

• Croud and tax payments
• Additional requirements if UK based Croudie

Closing, suspending and reactivating your account 3

• Closing your Croudie account
• Suspending your Croudie account
• Reactivating your Croudie account

Incentive Schemes 6

• Croud FTE referral scheme
• Croudie referral scheme
• Croudie Champion of the month award
• Client Referral Scheme
• Croudie Network Ambassadors

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Process & Policies 4

• Croudie Privacy Statement in line with the GDPR 25th May 2018
• Croudie Code of Conduct
• Croudie Service Level Agreement
• Croud Terms and Conditions

Release Notes 2

• Croud Control release notes Task credentials with 2FA August 2019
• Croud Control release notes Backup codes via email March 2020

Contacts & Support 2

• Business hours
• Contacts

FAQs 15

• General
• Support
• Academy
• Tasked & completed work
• Invoicing & payment

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Glossary 1

• Glossary