The workflow

Accepting a task on Croud Control
When a task is assigned to you by our in-house team, you'll receive an email notification detailing the brief, task deadline and hours associated with t...
Thu, 9 Feb, 2023 at 3:15 PM
Declining a task on Croud Control
If you're not able to complete the task, please reject it in Croud Control as soon as possible. By declining the work quickly, it'll allow us time t...
Thu, 9 Feb, 2023 at 3:15 PM
Relinquishing a task in Croud Control
If you have accepted a task but you have either changed your mind, or you feel you can longer complete the work, you still have the option to relinquish it....
Thu, 9 Feb, 2023 at 3:16 PM
Submitting a task in Croud Control
To submit a task, go to Task -> My tasks in Croud Control and select the task you'd like to submit work for. It should look something like this: ...
Thu, 9 Feb, 2023 at 3:16 PM
Managing communications on a task
All communications will now take place on the task timeline in Croud Control. This is so we can monitor the communications to and from Croudies who are work...
Wed, 3 Jan, 2024 at 10:32 AM
Task statuses
Once a task is assigned to you, the job will have different statuses depending on the progress. In progress: The task has been accepted and in the proces...
Mon, 6 Mar, 2023 at 3:13 PM
What are Platform 'Credentials'?
The 'task credentials' feature is an automated service within Croud Control that allows our in-house teams to grant Croudies access to Google and Mi...
Tue, 7 Nov, 2023 at 5:58 PM
How to View Platform 'Credentials'?
Once you accept a task, you'll be able to see the platform 'Credentials' just underneath the time and cost allocation. This will show you wha...
Tue, 7 Nov, 2023 at 5:38 PM
What are croud.network accounts?
If you need access to Google Drive documents/folders, direct client account access, Looker Studio reports or Datorama to complete a task, these will now be ...
Mon, 20 Nov, 2023 at 4:07 PM
What is the 'Additional Access' box?
The 'Additional Access' box can be found just under the Access to Platforms box and is a place where Croud employees can add a message to the Access...
Wed, 18 Oct, 2023 at 2:13 PM