FAQs

How do I change my mobile phone number in Croud Control?
To change your mobile phone number in Croud Control please follow the below steps. Within your Croud Control navigate to the 'My profile' sectio...
Thu, 28 May, 2020 at 3:36 PM
How do I relinquish a review/QA task?
If you have accepted a task but you have either changed your mind, or you feel you can longer complete the work, you still have the option to relinquish it....
Wed, 28 Jun, 2023 at 12:33 PM
Google accounts forcing password reset.
Should you receive the below prompt when logging in to one of the Google accounts please reach out to the network team on croudsupport@croud.com and they wi...
Mon, 17 Aug, 2020 at 12:02 PM
Signing up to Salesforce Trailhead
To sign up to for the first time to Salesforce's own training platform Trailhead begin by going to this page and complete the sign up including completi...
Fri, 25 Jun, 2021 at 1:01 PM
Task(s) not appearing in my 'Work ready for invoicing' section within Croud Control
Only tasks completed and approved within a specific calendar month are eligible to be included in that month's invoice. Therefore, should you not see a ...
Fri, 6 May, 2022 at 1:34 PM
Platform Credentials/Task Credentials FAQs
How do I add my mobile phone number in Croud Control? To add and verify your mobile phone number in Croud Control please check this Help Centre article....
Wed, 8 Nov, 2023 at 8:31 AM
How to set up 2-step verification
Sign into your Croud Control Go to your Croud Control profile Scroll down and click on 2-step verification Follow the on-screen instructions ...
Mon, 9 Oct, 2023 at 5:17 PM