If you need access to Google Drive documents/folders, direct client account access, Looker Studio reports or Datorama to complete a task, these will now be shared with you via your croud.network account. 

You should not be granted access to the above with your personal email address.

This is a Google account created in the following format: [firstname].[lastname]@croud.network

If you don't already know your croud.network account login details when you receive a task needing this access, please email the Access team at access@croud.com and we will provide you with this information. Please do not request your croud.network account details unless you have open tasks requiring this access.

Please note that the access team will email you via your personal email address once we have granted your croud.network account access to the required documents. Access will be granted as soon as possible, but can take up to 4 working hours after you have accepted the task.

The below platforms can still be accessed with your personal email address:

LastPass accounts will still be set up with your personal email address. This is due to the need for an email inbox to be permanently active.

Your Control Control account will also still be set up with your personal email address.

How to use your croud.network account

When you have been given your croud.network login details by the Access Team, you will need to set yourself a new password for the account and complete setup of your 2 Factor Authentication.

Open an incognito window in your web browser. Go to https://drive.google.com/ and log in to your croud.network Google account. Then go to the ‘Shared Drives’ area to see what has been shared with you. Or copy and paste the link to the folder/document provided by your task owner into your incognito window.

Open an incognito window in your web browser. Go to the platform that you have been granted direct access to and login to your croud.network Google account.

Open an incognito window in your web browser. Go to the platform that you have been granted direct access to and login to your croud.network Microsoft account (we will give you a temporary Microsoft password for your first login).

When first setting up Datorama, we will give you temporary access to your croud.network gmail inbox to complete set up. Your Datorama account will need its own password.

If you have any questions about croud.network accounts, please don't hesitate to email us at access@croud.com.